Facility Maintenance

If something breaks, please report to the Community Management Services (CMS)

By email:

• • Contact CMS’s Customer Service at cs@communitymanagement.com

  • State that this is for “Cypress Point HOA”.

  • Give the address (or location marker) where the issue is

  • State the nature of the issue. Give details.

By phone (also for emergencies):

• • Call 408-559-1977 (24 hrs/day, 7 days/week)

  • If calling after normal business hours, leave a message:

    • Say this is for “Cypress Point HOA”.

    • Give a call back number

    • Give the address (or location marker) where the issue is

    • State the nature of the issue. Give details.

  • The on-call manager will receive the message and respond.